Human Capital Services
Investors Effectiveness Reviews
Our approach to evaluating an organization’s “degree of alignment” with its business strategy focuses on the role and contribution of the Board of Directors, Directors’ rewards, and the executive compensation structure.
We go beyond “best practices” and norms to develop an in depth understanding of the roles that the Board of Directors and executives play in the organization’s total governance program. Rather than using a strictly benchmark based approach, we rely on our proprietary research on best performing industries and organizations, reflective of stages of development, to advise our clients on the appropriate balance of power between their Boards and executives. Many investors rely on our insights as an additional indicator of potential shareholder value.
Organizational Capabilities and People Strategy
Competitive advantage is no longer confined to financial strength, technology, or historic market leadership. Competitors are increasingly differentiated by intangible assets, the capability to respond quickly to their competitive landscape, and the ability to execute a winning strategy.
Grahall assists organizations in identifying their core competencies (organizational capabilities) and individual leadership competencies required to execute strategic intent. We help design and implement a people strategy aligned with overall organizational strategy to fully leverage these competencies. Our consultants are not only HR experts, but seasoned executives who understand how the right people strategy can be a continuous source of value creation and capacity for execution.
Organization Effectiveness Reviews
Grahall’s proprietary approach to evaluating organization effectiveness focuses on the entire organization. We review organization structure, organization processes, and organization culture and talent management against direct or ideal competitors. We utilize all of the strengths of comparative databases to determine the relative productivity of your organization.
Along with management, we develop an in-depth understanding for how the organization executes its business strategy. Rather than using a strictly benchmark based approach, we utilize our proprietary research on best performing industries and organizations at similar stages of development when advising clients on organization effectiveness.
Workforce Strategy and Alignment
Grahall’s consultants and intellectual capital enable clients to identify critical workforce segments and provide solutions to continuously expand and develop the talent supply chain. We help tailor HR programs and processes that optimize retention, development, and high productivity in roles that contribute disproportionately to value creation.
Our proven tools and methodologies include workforce analytics to determine the current measurement of critical workforce segments and predict future workforce requirements based on strategic direction. We help clients develop the right metrics to track workforce strategy implementation and impact on organizational performance.
Board of Directors Effectiveness Reviews
Grahall’s proprietary approach to evaluating Board Effectiveness focuses on the role and contribution of the Board of Directors to the organization. We go beyond “best practices” and norms to develop an in depth understanding for the role that the Board of Directors needs to play in the organization’s total governance program.
Rather than use a strictly benchmark based approach, we rely on our proprietary research on best performing industries and organizations at similar stages of development to advise our clients on the appropriate contribution of their Boards. Our consultants understand the challenges posed by today’s corporate governance environment and provide effective solutions to the increased accountability and responsibility of Board members.
Leadership Effectiveness Reviews
In today’s rapidly changing business environment, few organizations can expect to rely on the same leadership capabilities that allowed them to attain their current level of performance to realize future growth. Research has shown that, for leaders to be successful, executives must align behind the business strategy and develop competencies and capabilities to execute the strategy.
Grahall has assisted many Boards and CEOs to accelerate leadership development by assessing the effectiveness of their teams through research-based interventions. Grahall can develop management and leadership talent at all levels of the organization. Our consultants can assist in the process of determining leadership effectiveness by benchmarking leadership competencies, evaluating emotional intelligence, reviewing the development of leaders, and coaching and reviewing the executive team’s effectiveness. In the event that key leadership positions are not filled within the organization, we can also assist in both the internal and external recruitment and selection processes.
Sales Force Effectiveness
Grahall Consulting Partners is a trusted advisor to sales, finance and HR leadership; Sales Compensation Steering Committees; and Cross-Functional Design Teams. Our senior team has years of cross-industry, best-practices knowledge in the areas of sales compensation assessment, design, and implementation. We use advanced analytical tools and methodologies for clarifying issues, realigning programs and policies with sales strategies, and securing stakeholder buy-in under aggressive deadlines.
The key to our client service is the ability to integrate our team’s industry and domain experience with our clients’ initiatives, resources, and working style. We create value by providing both strategic and practical solutions tailored to our client’s specific situation.
Human Resources Effectiveness
Human Capital is the life blood of most organizations today. In a continually changing environment, effective HR functional management can contribute dramatically to a company’s success. HR functional management can also significantly impede the organization’s progress if it is a bureaucracy mired in “administrivia” and not a strategic contributor.
Grahall Human Resources Effectiveness consultants have all worked in HR departments and have, on average, over 20 years of success contributing to organizations’ attainment of important business goals. We have advanced diagnostic tools and solutions to evaluate and reorganize an organization’s human resources department from an administrative support and policy enforcer to a strategic partner with line management. Our tools and methodologies allow clients to measure HR effectiveness against established benchmarks, customer needs, and desired cost structures.
Employee Engagement Reviews
Organizations are more competitive when they have an engaged workforce. Grahall’s approach to evaluating the engagement level of an organization’s workforce has withstood over 25 years of testing. Our process is multidimensional with a very practical set of diagnostics and solutions. We skillfully apply a broad set of tools to ensure that our initial review is comprehensive, and the solutions are practical and impactful.
Customer Satisfaction Reviews
Customers are the key to any organization’s long term success. Grahall brings strong survey, interview, and focus group experience to the evaluation of an organization’s entire relationship with its customers. Our approach to evaluating the customer satisfaction level of an organization is extensive. It is multidimensional with a very operational intent. We utilize a broad set of diagnostic tools to ensure that our review is comprehensive and that the solutions are impactful.